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Legacy Maps Cleanup Freeze

PostPosted: Sat Feb 22, 2014 10:53 pm
by Szadzik
Team,

I have updated to the newest firmware. Tried adding maps and upon synchronization it goes through legacy maps cleanup over and over again.

I did send an email to you and have not received a reply after over 24 hours.

Regards,

Re: Legacy Maps Cleanup Freeze

PostPosted: Sun Feb 23, 2014 9:56 pm
by admin
Hi Szadzik,
apologies for not being so responsive over the weekend.
I am sure our team will answer you tomorrow.
thanks
Cris

Re: Legacy Maps Cleanup Freeze

PostPosted: Mon Feb 24, 2014 9:20 am
by Szadzik
Still no response from the team. Still unable to synchronize my device.

Re: Legacy Maps Cleanup Freeze

PostPosted: Sat May 10, 2014 6:30 pm
by websterbro
I have just experienced the same problem. Synchronization stops at "Legacy maps clean up: 99.9%".
Any ideas?

Re: Legacy Maps Cleanup Freeze

PostPosted: Sun May 18, 2014 9:35 pm
by admin
Please websterbro,
stop the synchronization process by pressing cancel and start the synchronization again.
The watch will resume from where it stopped.

thanks
Cris

Re: Legacy Maps Cleanup Freeze

PostPosted: Sun Jul 13, 2014 12:35 pm
by soiaf
I've run into the same issue, I have the latest firmware, trying to add maps and it is stuck at 99.9%
You say to press cancel, but there is no cancel option? I've tried pressing (and long pressing) each of the buttons.
What can I do to get my maps downloaded and get everything synchronised?

Re: Legacy Maps Cleanup Freeze

PostPosted: Mon Jul 21, 2014 12:03 pm
by admin
Dear Soiaf,
I believe we handled your issue on direct mails: if for any reason your issue is still pending, please write a mail to leikrteam@acornprojects.dk.
Thanks
Cris