First time sync TROUBLES

Here you can report the issues you have had and how you solved them

First time sync TROUBLES

Postby vivos_voco » Mon May 11, 2015 5:46 pm

Hey everybody!

Already had a troubles with sync :shock: .

1. Can't sync with *cnr file. Okay, I perfectly see that it saved in Leikr' directory, but watch can't see it. :evil:
2. Have no any idea how to sync watch with my profile on leikr.com :evil:

Well, spend a few hours but didn't find solution. :shock:

P.S. Using internet explorer (chrome is not an option unfortunately).

Hope to see here some smart advices or even solutions.

Thanks,
Anya.
vivos_voco
 
Posts: 11
Joined: Mon May 11, 2015 5:39 pm
Location: Russia, Moscow

Re: First time sync TROUBLES

Postby Swanny » Tue May 12, 2015 10:16 am

So you have definitely followed all the provided instructions and copied the leikr_config.cnf file to the watches USB drive or mount point? Just to be clear on terminology, that isn't called a directory. And also, the file extension is "cnf" not "cnr".

After starting the sync, you should see in the scrolling messages that the watch has found the file before then trying to connect via wifi. The file is then deleted after a sync. What did you see in the scrolling messages?
Swanny
 
Posts: 25
Joined: Mon Aug 26, 2013 6:04 pm

Re: First time sync TROUBLES

Postby vivos_voco » Tue May 12, 2015 11:00 am

Hello, Swanny.

Sorry for my mistake, file is of course *cnf (not *cnr). Message is "No wifis configured on the watch. Please go to Leikr web portal and download a file with your Wifi Access Points. Place this file on the Leikr USB drive and restart synchronization". :o
File is located in the Leikr, look at the picture below. By the way, file is still there, no ant delitions. :?

leikr_wifi.png
leikr_wifi.png (68.69 KiB) Viewed 7702 times
)
vivos_voco
 
Posts: 11
Joined: Mon May 11, 2015 5:39 pm
Location: Russia, Moscow

Re: First time sync TROUBLES

Postby vivos_voco » Tue May 12, 2015 11:20 am

Honestly speaking I can't do following actions according to the guide:

1. PRESS THE TWO TOP KEYS ON THE LEIKR WATCH: THE 12 DIGITS DEVICE ID WILL SHOW ON THE DEVICE SCREEN.
Two top keys give me a standard view. No any ID.

2. SYNCORNIZE YOUR LEIKR WATCH FOR THE FIRST TIME by pressing the two top keys on the Leikr watch.
Can't do that also.

Completely in troubles :x
vivos_voco
 
Posts: 11
Joined: Mon May 11, 2015 5:39 pm
Location: Russia, Moscow

Re: First time sync TROUBLES

Postby vivos_voco » Tue May 12, 2015 12:42 pm

Just thinking, may be the thing is encryption (by McAfee) for all USB devices... May be without encryption I can sync it pretty good)
vivos_voco
 
Posts: 11
Joined: Mon May 11, 2015 5:39 pm
Location: Russia, Moscow

Re: First time sync TROUBLES

Postby Swanny » Wed May 13, 2015 10:49 am

On the registration guide, the top two buttons are in reference to when the watch is docked as shown. If the watch is not docked then they'd actually be the two left buttons. You can also find the device ID on the About screen on the watch under Menu->Settings->About.

You certainly wouldn't want McAfee. :) And certainly not McAfee Encrypted USB encrypting any files up the watch.
Swanny
 
Posts: 25
Joined: Mon Aug 26, 2013 6:04 pm

Re: First time sync TROUBLES

Postby vivos_voco » Thu May 14, 2015 5:53 am

Hey, Swanny!
I cracked the problem :idea: witch was damn McAfee. Thanks. Sync is now works properly! Yay! :D
vivos_voco
 
Posts: 11
Joined: Mon May 11, 2015 5:39 pm
Location: Russia, Moscow


Return to Troubleshooting

Who is online

Users browsing this forum: No registered users and 1 guest