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Wifi issue

PostPosted: Wed Jul 09, 2014 7:25 pm
by danwalkowski
I'm using the newest firmware.

Here is how the bug manifests:

1) I remove the watch from the charging dock.
2) The watch starts up instantly, with gps lock.**
3) I go for a run.
4) I return home, and attempt to sync my run to Strava.
5) The watch fails to connect to my wifi, though I am standing next to the router.
6) I reboot the watch.
7) I sync again, it connects to the wifi, and everything works fine.
8) I turn off the watch.**
9) I put it in the dock.
10) <time passes>
11) Go to step 1

Having to reboot the watch after every run is irritating.

** This indicates to me that it never actually shut off, but stays powered in the dock. Is that correct? Or am I not turning off the watch correctly? What is the approved method for turning the watch completely?

Dan Walkowski

Re: Wifi issue

PostPosted: Mon Jul 21, 2014 2:04 pm
by admin
Dear Dan,
thanks you for reporting the issue,
we are working on a bug fix that should solve the problem and currently testing it.
Please be patient for a couple of weeks.


Re: Wifi issue

PostPosted: Mon Aug 04, 2014 8:12 am
by FBr
Good day,

I would to like to report the same kind of problem.
I add to reset the device to factory setting and lost the 2 last non sync exercice files.